We absolutely guarantee that your new machine will perform as specified. Our engineers will take time to ensure that all of your chosen software and hardware are installed, tested and performing as they should.
Your hardware is guaranteed against failure for a period of one year. However, some manufacturers provide a 3 Year limited warranty on their products, this normally applies to hard drives, monitors, some graphics cards and some motherboards and we are happy to pass on the benefits of these warranties to you. If unsure please check at the time of ordering which components have the extra warranty. Your software configuration is guaranteed to be properly configured at the time of delivery. If when you first use your machine, feel you have a problem with your software configuration then please contact our technicians who will attempt to solve any issues over the telephone or log-in to your machine remotely (internet connection required) to diagnose and fix the problem. If this fails then we can restore your machine to its original configuration using the back-up image. If all else fails we will collect the machine as per the hardware warranty below.